Tech-support is at the heart of any technology company. As a business grows, so does the number of support requests, and the level of customer service/support can make or break a company. The way customers connect and interact with tech-support…
The Apache web server is a critical component of cPanel & WHM, but no software can be all things to all people, and that’s why we’re happy to offer alternatives like NGINX and the LiteSpeed Web Server. We recently wrote…
WordPress, the world’s most popular CMS (Content Management System), turns 17 years old this year, and what a year it has been! WordPress 5.5 “Eckstine” is the second major release this year and includes over 307 bug fixes, 157 enhancements, and feature requests, and 31 blessed tasks. …
Do your users’ emails disappear somewhere between your server and the recipient? They send emails, but the messages never reach their destination. Somewhere out there, in the wilds of the internet, a system beyond your control scrutinizes messages and thinks:…
Are you as ready as we are for these challenging times to be over and for COVID-19 to be a thing of the past? Despite much of the situation we face together being out of our control, we are trying our best…
Hashes to hashes, dust to dust The following databases will reach End of Life status within the next year: cPanel, L.L.C. will no longer provide support for systems running MariaDB 10.1 or MySQL 5.6 after they reach End of Life…
The domain name system (DNS) is fiendishly complicated, and managing the nameservers that power it can be perplexing. Server administrators know how frustrating it is to change DNS configurations and patiently wait for them to propagate, only to find out…
Spam is a huge challenge for anyone who hosts email, even though users only see a tiny fraction of the spam they’re sent. Most unwanted messages never reach inboxes, but an incredible 54 percent of all email traffic is spam,…