Internet Governance Forum USA 2020 Recap

Internet Governance Forum USA 2020 Recap

As freedom of speech and fake news take center stage in the international dialogue, The Internet Governance Forum USA 2020 took these subjects and who is responsible head-on. cPanel’s General Counsel, David Snead, was part of the online panel discussion on “Should online platforms moderate and be accountable for user-created content?”. Other panelists included Former…

Channeling Support: Going beyond basic support tickets

Channeling Support: Going beyond basic support tickets

Tech-support is at the heart of any technology company. As a business grows, so does the number of support requests, and the level of customer service/support can make or break a company. The way customers connect and interact with tech-support has been changing over the past decade. Today, customers have become more demanding expecting answers…

What’s New in WordPress 5.5?

What’s New in WordPress 5.5?

WordPress, the world’s most popular CMS (Content Management System), turns 17 years old this year, and what a year it has been! WordPress 5.5 “Eckstine” is the second major release this year and includes over 307 bug fixes, 157 enhancements, and feature requests, and 31 blessed tasks.  From auto-updates to new improvements and block updates, WordPress 5.5 is feature-packed! Let’s jump in…

How to Set Up a Smarthost SMTP Relay with cPanel

How to Set Up a Smarthost SMTP Relay with cPanel

Do your users’ emails disappear somewhere between your server and the recipient? They send emails, but the messages never reach their destination. Somewhere out there, in the wilds of the internet, a system beyond your control scrutinizes messages and thinks: Nope! Email delivery issues can be incredibly frustrating.  Messages that go missing in this way…

Spam Filtering on cPanel: Everything You Need To Know About SpamAssassin

Spam Filtering on cPanel: Everything You Need To Know About SpamAssassin

Spam is a huge challenge for anyone who hosts email, even though users only see a tiny fraction of the spam they’re sent.  Most unwanted messages never reach inboxes, but an incredible 54 percent of all email traffic is spam, and that’s down from 70 percent a decade ago.    The good thing is ISPs and…